Direct Debit not working?

[Santos185648]

Ich war jetzt so Neugierig und wollte schauen ob meine Kreditkarte geht und habe mir 30 tage hinzugefügt trotz genügend Tage . Und es hat geklappt

[Josiah66746]

welche kreditkarte nutzt du?

[Santos185648]

So eine

[Jevon187059]

Может кто нибудь поможет мне купить премиум что то у меня не получаеться никак платеж не проходить

[Bluewinner]

You need to contact the VHTV support team and they’ll sort it out for you

[Josiah66746]

When can you pay with Direct Debit again? Is there any news there?

[Josiah66746]

I ask Verotel again with pictures. @kaya its okay? Can i get some days?

[kaya]

I’m sorry, but as told before, it’s not relevant for us anymore since we have already collected all information for request by ourselves, made a request, and even received a reply that there is nothing to do from our side.

[Josiah66746]

And why doesn’t it work anymore?

[kaya]

Unfortunately, since the problem is not from our side, the only thing I can tell is that it is connected with Verotel’s internal issues with SOFORT.

[Luigi136970]

any new developments?

[kaya]

Unfortunately, not - we will update when there are any news

[Tavares105244]

I m not concerned but did you ask WHY to your bank?